{"id":10934,"date":"2024-07-01T19:01:41","date_gmt":"2024-07-01T16:01:41","guid":{"rendered":"https:\/\/www.tabelamatik.com\/?page_id=10934"},"modified":"2025-12-13T13:32:09","modified_gmt":"2025-12-13T10:32:09","slug":"politica-de-livrare","status":"publish","type":"page","link":"https:\/\/www.tabelamatik.com\/ro\/politica-de-livrare\/","title":{"rendered":"Politica de livrare"},"content":{"rendered":"<header class=\"entry-header \">\n<h3><strong>Politic\u0103 de Livrare \u0219i Returnare<\/strong><\/h3>\n<p class=\"ds-markdown-paragraph\"><strong>Informa\u021bii de Livrare<\/strong><\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong>Tax\u0103 de Livrare:<\/strong>\u00a0Pentru comenzi de peste\u00a0<strong>1500 RON<\/strong>, livrarea este gratuit\u0103.<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong>Termen de Livrare:<\/strong>\u00a0Dup\u0103 finalizarea produc\u021biei, comenzile dvs. sunt expediate \u00een decurs de\u00a0<strong>3 zile lucr\u0103toare<\/strong>. Informa\u021biile de tracking sunt trimise prin\u00a0<strong>SMS \u0219i e-mail<\/strong>.<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong>Companie de Curierat:<\/strong>\u00a0Toate expedierile se fac prin\u00a0<strong>Urgent Cargus<\/strong>.<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong>Zile de Livrare:<\/strong><\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\">\u00cen timpul s\u0103pt\u0103m\u00e2nii: 09:00 \u2013 18:00<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">S\u00e2mb\u0103t\u0103: 09:00 \u2013 13:00<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Nu se livreaz\u0103 duminica.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong>Absen\u021ba la Livrare:<\/strong>\u00a0Dac\u0103 produsul nu este preluat, acesta este p\u0103strat la sediul curierat men\u021bionat timp de\u00a0<strong>3 zile<\/strong>, dup\u0103 care este returnat expeditorului.<\/p>\n<\/li>\n<\/ul>\n<p class=\"ds-markdown-paragraph\"><strong>Politic\u0103 de Returnare \u0219i Schimb<\/strong><\/p>\n<p class=\"ds-markdown-paragraph\"><strong>Politica de Returnare pentru Produse Personalizate<\/strong><\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\">Produsele personalizate, cum ar fi\u00a0<strong>pl\u0103cu\u021be, reclame \u0219i produse tip\u0103rite<\/strong>, sunt realizate la comand\u0103 \u0219i, prin urmare,\u00a0<strong>nu sunt acceptate pentru returnare sau schimb<\/strong>.<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Cu toate acestea, \u00een cazul unei\u00a0<strong>defec\u021biuni de produc\u021bie sau al expedierii unui produs avariat<\/strong>, se aplic\u0103 urm\u0103toarele condi\u021bii:<\/p>\n<ol start=\"1\">\n<li>\n<p class=\"ds-markdown-paragraph\">\u00cen termen de\u00a0<strong>24 de ore<\/strong> de la primirea produsului, trebuie s\u0103 trimite\u021bi un e-mail la <a href=\"mailto:bilgi@tabelamatik.com\"><strong>bilgi@tabelamatik.com<\/strong><\/a>\u00a0cu\u00a0<strong>dovezi fotografice<\/strong>\u00a0care s\u0103 ateste c\u0103 produsul este incomplet sau avariat.<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Dup\u0103 confirmarea defec\u021biunii de produc\u021bie, produsul va fi\u00a0<strong>reprodus sau \u00eenlocuit gratuit<\/strong>.<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Nu se accept\u0103 returnarea sau schimbul dac\u0103 produsele au fost produse conform detaliilor comenzii aprobate de client (de ex., diferen\u021be de design, culoare sau dimensiuni).<\/p>\n<\/li>\n<\/ol>\n<\/li>\n<\/ul>\n<p class=\"ds-markdown-paragraph\"><strong>Condi\u021bii de Returnare pentru Produse Standard<\/strong><\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\">Pentru produsele\u00a0<strong>nestandardizate, expediate din stoc<\/strong>, returnarea este acceptat\u0103 \u00een termen de\u00a0<strong>14 zile<\/strong>\u00a0de la primirea comenzii.<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Produsul trebuie s\u0103 fie\u00a0<strong>nefolosit \u0219i \u00een ambalajul original<\/strong>.<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Pentru a ini\u021bia o returnare, trebuie s\u0103 contacta\u021bi <a href=\"mailto:bilgi@tabelamatik.com\"><strong>bilgi@tabelamatik.com<\/strong><\/a>.<\/p>\n<\/li>\n<\/ul>\n<p class=\"ds-markdown-paragraph\"><strong>Procesul de Returnare<\/strong><\/p>\n<ol start=\"1\">\n<li>\n<p class=\"ds-markdown-paragraph\">Dup\u0103 aprobarea solicit\u0103rii de returnare, produsul trebuie expediat la adresa indicat\u0103, \u00een\u00a0<strong>ambalajul original<\/strong>.<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong>Costurile de expediere pentru returnare sunt suportate de client<\/strong>.<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Dup\u0103\u00a0<strong>inspec\u021bia produsului<\/strong>, dac\u0103 returnarea este aprobat\u0103, rambursarea se va face \u00een termen de\u00a0<strong>7 zile lucr\u0103toare<\/strong>.<\/p>\n<\/li>\n<\/ol>\n<p class=\"ds-markdown-paragraph\"><strong>Not\u0103:<\/strong>\u00a0Return\u0103rile nu sunt acceptate pentru produsele v\u00e2ndute la pre\u021b redus sau \u00een cadrul promo\u021biilor.<\/p>\n<hr \/>\n<h3><strong>Politica de Returnare pentru Comenzile Interna\u021bionale (din str\u0103in\u0103tate)<\/strong><\/h3>\n<p class=\"ds-markdown-paragraph\"><strong>1. Condi\u021bii pentru Produse Personalizate Interna\u021bionale<\/strong><\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\">Produsele personalizate, cum ar fi pl\u0103cu\u021bele \u0219i produsele tip\u0103rite,\u00a0<strong>nu pot fi returnate<\/strong>\u00a0\u00een cazul comenzilor interna\u021bionale.<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Cu toate acestea, \u00een cazul unei\u00a0<strong>defec\u021biuni de produc\u021bie sau al expedierii gre\u0219ite<\/strong>:<\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\">Dac\u0103 a\u021bi primit un produs defect sau avariat, trebuie s\u0103 ne anun\u021ba\u021bi \u00een termen de\u00a0<strong>24 de ore<\/strong>\u00a0trimi\u021b\u00e2nd dovezi fotografice pe\u00a0<strong>WhatsApp la <a href=\"tel: +40 750 308 001\">+40 750 308 001<\/a><\/strong> sau prin e-mail la <a href=\"mailto:bilgi@tabelamatik.com\"><strong>bilgi@tabelamatik.com<\/strong><\/a>.<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Dup\u0103 confirmarea erorii, se va asigura\u00a0<strong>reproducerea sau \u00eenlocuirea<\/strong>\u00a0produsului.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p class=\"ds-markdown-paragraph\"><strong>2. Condi\u021bii pentru Produse Standard Interna\u021bionale<\/strong><\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\">Pentru produsele standard (nepersonalizate), pute\u021bi solicita o returnare \u00een termen de\u00a0<strong>14 zile<\/strong>\u00a0de la primirea comenzii.<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Produsul trebuie s\u0103 fie\u00a0<strong>nefolosit \u0219i \u00een ambalajul original<\/strong>.<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong>Taxele de transport pentru returnare sunt suportate de cump\u0103r\u0103tor<\/strong>, iar\u00a0<strong>rambursarea se va efectua \u00een 7 zile lucr\u0103toare de la primirea produsului la sediul nostru<\/strong>.<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong>Taxele vamale \u0219i alte taxe suplimentare<\/strong>\u00a0sunt responsabilitatea cump\u0103r\u0103torului \u0219i nu sunt rambursate \u00een procesul de returnare.<\/p>\n<\/li>\n<\/ul>\n<p class=\"ds-markdown-paragraph\"><strong>3. Raportarea Produselor Avariate sau Incomplete<\/strong><\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\">Pentru pachete avariate \u00een timpul livr\u0103rii,\u00a0<strong>trebuie \u00eentocmit un Proces-verbal de Constatare (PV) \u00eempreun\u0103 cu curierul<\/strong>.<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Orice sesizare privind un produs lips\u0103 sau gre\u0219it trebuie f\u0103cut\u0103 prin e-mail la <a href=\"mailto:bilgi@tabelamatik.com\"><strong>bilgi@tabelamatik.com<\/strong><\/a>\u00a0\u00een termen de\u00a0<strong>48 de ore<\/strong>\u00a0de la livrare.<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Dup\u0103 confirmare, se va asigura\u00a0<strong>reproducerea sau \u00eenlocuirea<\/strong>\u00a0produsului.<\/p>\n<\/li>\n<\/ul>\n<hr \/>\n<p class=\"ds-markdown-paragraph\">Pentru orice \u00eentreb\u0103ri \u0219i suport: <a href=\"mailto:bilgi@tabelamatik.com\"><strong>bilgi@tabelamatik.com<\/strong><\/a>\u00a0sau\u00a0<strong>WhatsApp: <a href=\"tel: +40 750 308 001\">+40 750 308 001<\/a><\/strong><\/p>\n<\/header>\n","protected":false},"excerpt":{"rendered":"<p>Politic\u0103 de Livrare \u0219i Returnare Informa\u021bii de Livrare Tax\u0103 de Livrare:\u00a0Pentru comenzi de peste\u00a01500 RON, livrarea este gratuit\u0103. Termen de [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_crdt_document":"","_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-10934","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"Murat \u015eeimen","author_link":"https:\/\/www.tabelamatik.com\/ro\/author\/muratseimen\/"},"uagb_comment_info":0,"uagb_excerpt":"Politic\u0103 de Livrare \u0219i Returnare Informa\u021bii de Livrare Tax\u0103 de Livrare:\u00a0Pentru comenzi de peste\u00a01500 RON, livrarea este gratuit\u0103. 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